Jacksonville Furniture Mart WAREHOUSE

11815 N Main St, Jacksonville, FL 32218

• - Monday - Saturday: 10am - 12pm and 1pm - 4pm

• - Closed Sundays

• - Important Notice: A 24-hour notice is required for all pickups. Please call or text us at 904-726-0808

Welcome to Jacksonville Furniture Mart! We know how crucial dependable delivery services are for a smooth shopping experience. Our comprehensive delivery service encompasses labor, insurance, fuel, vehicle maintenance, and other logistical costs, ensuring your furniture arrives seamlessly, conveniently, and reliably.

Why Choose Our Delivery Service?

Our delivery services offer unparalleled convenience, reliability, and peace of mind. Here’s what you can expect:

• - Advanced Scheduling: Deliveries scheduled 48 – 72 hours in advance.

• - Convenient Delivery Window: Receive a 2-hour delivery window via text or email 48 – 72 hours in advance, with the flexibility to confirm or reschedule.

• - Pre-Inspections and Deluxing: We inspect and deluxe all items prior to delivery, notifying you of any defects promptly.

• - Lift-Gate Service: Ensures safe and secure handling of your items.

• - Room-Specific Assembly: Includes unpacking and waste disposal.

• - Professional Team: A two-person delivery team ensures efficient service.

• - Stair Service: Includes two flights of stairs.

• - Generous On-Site Time: 45 minutes of on-site time allowance.

• - Warranty Support: Complimentary in-home inspections and services for all warranty-related issues during the warranty period.

Important Delivery Details

• - Mounting Limitations: Our team does not mount items on walls or ceilings, or hang mirrors, wall art, or shelving.

• - Measurement Responsibility: Ensure your purchased items fit in the designated room and through all entrance passages comfortably. Cancellations are not accepted based on fit issues.

• - Preparation: Clear the designated room and the path leading to it of any obstacles. We do not move existing furniture.

• - Delivery Date Confirmation: We confirm your delivery date only once your order is received into our warehouse.

Enhancing Your Delivery Experience

Choosing our paid delivery services means your furniture gets the best care and handling. Unlike stores offering free curbside delivery, our services include unpacking, assembly, and defect inspections, taking the hassle off your shoulders.

By opting for our services, you ensure top-quality, reliable delivery. If cost is a concern, we’re happy to discuss the value of our delivery services compared to the competition, ensuring you get the best deal in town.

Ask an associate about the Standard Delivery Rate for your area and experience the Jacksonville Furniture Mart difference!

Discover Our Enhanced Delivery Initiative

At Jacksonville Furniture Mart, we are thrilled to introduce our Enhanced Delivery Initiative, offering a Premium Delivery service that elevates your delivery experience. Our Premium Delivery Service goes beyond standard service rates, providing an upgraded, hands-on delivery experience tailored to your special requests and unique needs.

Why Choose Premium Delivery?

• - Advanced Scheduling and Coordination: We work closely with you to schedule and coordinate your delivery, ensuring it fits your schedule and requirements.

• - Specialized Equipment and Techniques: Using the latest tools and methods to safely handle and deliver your furniture.

• - Enhanced Customer Experience: Designed to elevate your overall delivery satisfaction, catering to special needs and requests.

• - Special Handling: Ideal for furniture that requires extra care and resources to fit into the desired area.

• - Personalized Service: Our team addresses any special requests that go beyond standard operations, ensuring a seamless delivery experience.

• - Operational Excellence: Additional expenses and risks are involved in catering to special requests, justifying the extra fees and ensuring the best service quality.

Contact Us for a Personalized Delivery Quote

Understanding that sometimes the beautiful furniture you purchased might not easily fit into the desired area, requiring additional resources for installation.

For a personalized delivery quote and to discuss your specific needs, please contact our management team. We are here to ensure your delivery experience is exceptional, tailored specifically to your requirements.

Experience the Jacksonville Furniture Mart difference with our Premium Delivery Service—designed to provide you with the best in convenience, reliability, and peace of mind.

Complimentary In-Home Technician Visits

At Jacksonville Furniture Mart, we provide in-home technician visits at no cost while your product is under the manufacturer's warranty. Replacement parts are also free during this period. Please refer to the specific manufacturer's warranty for precise details, as each warranty may vary.

Post-Warranty Service Fees

Once the manufacturer's warranty expires, we charge an hourly fee for technician visits. Any required parts will need to be purchased separately.

Warranty and Service Clarification

• - Warranty Disclaimer: Jacksonville Furniture Mart does not offer its own 'dealer' warranty. We expressly disclaim any warranty of merchantability or suitability for a specific purpose. This does not affect the manufacturer’s warranties, if any exist.

• - Product Assurances: We do not provide guarantees against excessive wear, color fading, stretching, soiling, pilling, or pile crushing.

• - Quality Checks: All goods are unboxed and inspected for quality before delivery. If any damage is identified, we will repair or replace the item at the manufacturer's discretion.

Our dedicated team is here to ensure your satisfaction every step of the way.